OUTSTANDING SERVICE ALL AROUND! THE STAFF HERE ARE EXTREMELY KNOWLEDGEABLE, EFFICIENT, AND FRIENDLY. I BROUGHT MY CAR IN FOR SOME WORK, INCLUDING THE CHECK ENGINE LIGHT BEING ON. THEY FIXED EVERYTHING AND EVEN TOOK MY CAR TO GET IT'S EMISSIONS TEST JUST TO MAKE SURE IT PASSED. AND IT DID! THANKS TO PAUL AND EVERYONE AT TUFFY!
— TOM A., LOCKPORT, IL
I WENT TO WALMART FOR OIL CHANGE BUT AS ALLWAYS 1 OR MORE HOUR WAIT. WENT TO TUFFYS ON LEAVEING WALMART.GREAT SERVICE OIL CHANGE 1/2 HOUR. ILL BE GOING BACK FOR SURE.
— RON B., LEMONT, IL
Replaced oxygen sensors at a fair price.Good service and courteous to customers.Offer free pop and coffe while you wait.
— steve j., tinley park, IL
Sue, Chris and Paul are a class act! Their knowledge and experience in car repair in encyclopedic. I have never left Tuffy's less than totally satisfied. I tried to give a rating of 100 stars but the system would only let me give 5.
— Robert J., Lockport, IL
Oil Change one day. 2 tires next day. Everyone was very pleasant and easy to do business with. Matt drove me home from the shop and then they delivered the car back to my driveway. I will always recommend Susan and her staff.
— Pat E., Lockport, IL
Paul is an asset to the organization always tells me the right stuff if it is truly needed immediately or in the future. HIGHLY knowledgeable individual
— Mik Ebner E., Crest Hill, IL
I have been a customer at Lockport Tuffy for over 7 years and have always had a very good experience. The staff are courteous and friendly, punctual and cognizant of my time, and honest, which is important to me when it comes to an auto repair business.
— Patrick B., Lockport, IL
What a great experience! From the free loaner car to the honesty about what was needed and not needed, to the free year of roadside assistance. They called around and found the least expensive place to purchase the part. So happy I randomly picked them when my car broke down.
— Ronald K., Lockport, IL
Paul is a super Guy. He helped me out with lots of work on my car. Also saved me money.
— Judy M., Lockport, IL
Very happy with service and waiting time. I never have to worry.very good
— bonnie f., lockport, IL
Outstanding customer service. Honest, straightforward - - always give you answers to your questions, solutions to your cars problems, unlike some dealerships that fabricate problems. Always a pleasure to do business with them. Great owners & staff. Thanks Susan & Chris for todays service.
— Paul W., Aurora, IL
I just wanted to say that Sue, Paul and crew are wonderful to work with. We have had them work on four different vehicles, and in every case they have been quick, honest and very fair. I do not know if you could find a better place to bring your vehicle.
— Aaron M., Lockport, IL
Have been coming to Tuffy for a long time. I like the personalized service. They know me when I arrive! I trust them to take care of my car and keep me safe.
— Kathleen K., Lockport, IL