Tuffy Lockport

42 reviews
  • Mon-Fri 8:00 AM - 6:00 PM
  • Saturday 8:00 AM - 4:00 PM
  • Sunday Closed
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    Tuffy Pelham

    We offer complete car care service from routine dealer recommended maintenance to complete diagnostics and full service auto repair. We know that our reputation is built "one customer at a time" and we appreciate your business.

    Tuffy Auto Service Center Lockport is a full-service preventive maintenance and automotive repair center. We perform high quality, guaranteed service you can trust at a fair price. We repair domestic and foreign vehicles and are your best choice for scheduled maintenance of your car, SUV, truck and fleet vehicles.

    Female owned and operated, we use the latest diagnostic equipment to guarantee your vehicle is serviced correctly while maintaining your manufacturer's warranty. We only use quality replacement parts and our technicians are ASE-certified.

    Since 1970, Tuffy Tire & Auto Service has been committed to treating our customers with honesty, respect and professionalism. Our philosophy is to provide quality parts and service at an exceptional value. We recognize that satisfied customers are the foundation of our business and that our future success is determined by how well we exceed our customer's expectations today!

    Done Right. Period. 

    That's how we do things at Tuffy® Tire & Auto Service Center. That's why only Tuffy offers a 2-year/24,000-mile guarantee on parts and labor you can take to any store. Plus, we offer a courtesy inspection with every Tuffy purchase. It covers tires, brakes, fluids, exhaust system, battery, belts and more. With every purchase, we even give you 12 free months of roadside assistance, too. We call it ToYourRESCUE®. Our work will be DONE RIGHT. PERIOD. Or we'll fix it for free. Now that's what you call Tuffy totally having your back.

    Our full service tire and auto service centers service all makes and models, foreign and domestic, cars and trucks. Our highly qualified technicians specialize in providing quality auto repair services including; brake repair, fluid service, transmission repair, suspension service, engine service, exhaust repair, oil changes, air conditioning repair, wheel alignments, preventative maintenance and much more.

    Need to schedule a service appointment for your vehicle? Save time and schedule an appointment with us online. It's simply, click on "Request An Appointment" and schedule your appointment. We'll contact you via email to confirm the day and time of your appointment.

    Call Tuffy Tire & Auto Service Center today and let us exceed your automotive repair expectations!

    Quality Auto Repair Service in Lockport, IL
    Auto Repair Service you can trust in Lockport, IL

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    Tuffy Reviews

    “if I could give more than 5 stars, I would! your team was great and chris was awesome!! my total was almost $100 less than my estimate! you've got a great group of guys here.”

    Bethany Gerber

    Mar 05, 2021 – Lockport, IL

    “Great and friendly customer service!! I was to be in the area and Chris accommodated me with an appointment that fit my busy schedule I had that day. Very grateful for that!! Definitely recommend Tuffy Lockport!”

    Mia s

    Jan 15, 2021 – Homer Glen, IL

    “Great prices I will not hesitate to start having Tuffy maintain my vehicles in the future ”

    Connie

    Dec 26, 2020 – Lockport , IL

    “I was in town working and car started acting up and the only place I could get a next day service appointment was with Tuffy. Awesome customer service and work performance. Will definitely utilize their service again.”

    Bobbie Johnson

    Nov 14, 2020 – Hammond, IN

    “I am taking the time to write this review because I want everyone to know, this Tuffy shop can be completely trusted to do the job right the first time. No price gouging, which I find important as a female needing car repair. I have been taking my cars there for years, and will continue. ”

    Laura Malatia

    Jul 11, 2020 – Orland Park, IL

    “Great People, Prices and Service!”

    Francis Feely

    May 06, 2020 – New Lenox, IL

    “Everything was pretty good. I was unexpectedly rescheduled but they were able to reschedule same day. Service was great.”

    Bethany S

    Mar 01, 2020 – Lockport, IL

    “I take all 4 of my vehicles here when there is anything wrong with them. They are honest about what needs to be fixed and what can wait. I will continue coming here and would highly recommend ”

    Steve E

    Jan 11, 2020 – Lockport, IL

    “Good Service, Quick and Easy.”

    Harold Fanz

    Nov 06, 2019 – Joliet, IL

    “I FEEL THAT THE SERVICE WAS VERY GOOD AND THAT THE WORK WAS DONE WITHIN A SATISFACTORY TIME. I HAVE COME HERE AND MY WIFE ALSO FOR HER CAR AND HAVE ALWAYS HAD A EXCELLENT SERVICE.”

    EDWARD E

    Oct 26, 2019 – QUASNY, IL

    “Very welcoming when you walk in, no hidden charges, straight talk from them about what needs to be done, and always inform you and give you a price on what needs to be fix in the future. Great people and if you need to ask questions about your car, they are the ones to ask. Thank you.”

    Irene E

    Jul 24, 2019 – Smith, IL

    “Stopped in at 1:00 on a Saturday afternoon, with no appointment.(Didn't realize I needed one.) Two employees standing in the back of two empty bays. Was told I can't get an oil change without an appointment! Bullshit! Guess you don't want my business!”

    Steve S

    Jun 15, 2019 – Lockport, IL

    “Had a noon appointment and taken right on time. Tech was courteous and thorough. Good competitive pricing and a solid place to do business.”

    John K

    Jun 13, 2019 – Lockport, IL

    “I have been getting my oil changes here for a long time. Never a long wait with appointments. Pleasant staff. ”

    Kathleen R

    May 03, 2019 – New Lenox, IL

    “Tuffy came thru for me again when I needed a new battery. Fast service and a reasonable price. Thanks Susan and staff.”

    Pat E

    Dec 15, 2018 – Lockport, IL

    “i have been a loyalcustomer to the Lockport tuffys for the last 8 years with both vehicles. the entire staff is beyond professional & competent. more importantly I trust 100% that all their billing & mechanical suggestions are and have been more than fair & true. ”

    drew s

    Nov 04, 2018 – new lenox, IL

    “Susan and her staff at Tuffy have always done Great work and provide Excellent service! My dad, myself, and my sister have had all of our vehicles serviced here when needed for the past 8 years. They are very friendly and always get the work done quickly and professionally. They are the BEST auto service company in the area - I would highly recommend them for any auto servicing needs!”

    Kimberly S

    Sep 11, 2018 – Joliet, IL

    “Super fast and friendly service . On time and great price!!”

    Jackie E

    Jul 06, 2018 – Lockport , IL

    “Wouldn't take my car anywhere else. They keep my kiddos safe!”

    Sally K

    Feb 07, 2018 – LOCKPORT, IL

    “I’ve been bringing my car(s) here for the past couple of years and will continue to do so. It’s a refreshing change to be “advised” of what services may be required ahead instead of telling you you “need” this done right now. Paul takes the time to explain and show you exactly what he suggests for service while the car is on the rack so you can see for yourself. Again, no high pressured sales pitch. It’s the only place I feel comfortable sending my daughter to knowing that when she goes in for an oil change, she won’t be taken advantage of and sold on a bunch of services that she doesn’t really need. And the fact that I send my daughter there is quite a testimonial in itself. If their goal is to maintain a high level of customer satisfaction, they’re doing an outstanding job. For these reasons I will continue having my cars serviced here as well as recommending this specific location to friends and family. ”

    David I

    Dec 16, 2017 – Homer Glen, IL

    “Excellent”

    David I

    Dec 16, 2017 – Homer Glen, IL

    “I’ve been taking my car(s) here for the past couple of years and will continue to do so. Mainly because it’s nice to be ADVISED of what services may be needed ahead, as opposed to being TOLD you need this and that and getting the feeling you’re being sold on things that aren’t really required. It’s also refreshing to be told (and shown) what’s not needed (“brake pads are fine, fluid levels are good, tie rods are good, etc) I also have my daughter take her car here and take comfort in knowing that she too won’t be taken advantage of and sold on services that aren’t really necessary, just so they can line their pockets. Rare to find honesty and integrity in this field of business, and that’s how they make me feel. For those reasons I wil continue to recommend this particular Tuffy location to friends and family. ”

    David I

    Dec 04, 2017 – Homer Glen , IL

    “I’ve been taking my car(s) here for the past couple of years and will continue to do so. Why? Because they ADVISE you of what services may be required ahead, instead of telling you of services you need right now and may not necessarily be true. Honesty seems to be their best attribute. It’s also nice to be told what’s NOT wrong with your car. (“brakes are good, tires are good, fluid levels are fine” etc) No up selling here. I have my daughter take her car here for service too knowing that she won’t be taken advantage of and sold on a bunch of services and repairs that aren’t really needed. For these reasons I will continue to have my car serviced here, as well as referring this particular Tuffy location to friends and family. ”

    David I

    Dec 03, 2017 – Homer Glen, IL

    “I’ve taken my car(s) here for the past couple of years and will continue to do so. It’s refreshing to be ADVISED what service may be required down the road, as well as pointing out everything that’s NOT wrong with the car. (“tie rods are good, fluid levels are good, brake pads ok” etc.) I’m also comfortable having my daughter take her car here too knowing that she won’t be taken advantage of and sold all sorts of service and repairs that aren’t needed. Because of all of the above I will continue to recommend this particular Tuffy Service Center to friends and family. ”

    David I

    Dec 03, 2017 – Homer Glen, IL

    “Paul and Susan did a great job helping me fix up my old Jeep. It had a lot of problems but they gave me a clear and complete estimate and fixed it up quickly. Thanks for the good work.”

    Jim G

    Dec 01, 2017 – Lockport, IL

    “Paul and Susan did a great job helping me fix up my old Jeep. It had a lot of problems but they gave me a clear and complete estimate and fixed it up quickly. Thanks for the good work.”

    Jim G

    Dec 01, 2017 – Lockport, IL

    “OUTSTANDING SERVICE ALL AROUND! THE STAFF HERE ARE EXTREMELY KNOWLEDGEABLE, EFFICIENT, AND FRIENDLY. I BROUGHT MY CAR IN FOR SOME WORK, INCLUDING THE CHECK ENGINE LIGHT BEING ON. THEY FIXED EVERYTHING AND EVEN TOOK MY CAR TO GET IT'S EMISSIONS TEST JUST TO MAKE SURE IT PASSED. AND IT DID! THANKS TO PAUL AND EVERYONE AT TUFFY!”

    TOM A

    Feb 09, 2017 – LOCKPORT, IL

    “I WENT TO WALMART FOR OIL CHANGE BUT AS ALLWAYS 1 OR MORE HOUR WAIT. WENT TO TUFFYS ON LEAVEING WALMART.GREAT SERVICE OIL CHANGE 1/2 HOUR. ILL BE GOING BACK FOR SURE. ”

    RON B

    Feb 01, 2017 – LEMONT, IL

    “Replaced oxygen sensors at a fair price.Good service and courteous to customers.Offer free pop and coffe while you wait.”

    steve j

    Jul 31, 2016 – tinley park, IL

    “Sue, Chris and Paul are a class act! Their knowledge and experience in car repair in encyclopedic. I have never left Tuffy's less than totally satisfied. I tried to give a rating of 100 stars but the system would only let me give 5.”

    Robert Jordan Sr

    Jul 26, 2016 – Lockport, IL

    “Oil Change one day. 2 tires next day. Everyone was very pleasant and easy to do business with. Matt drove me home from the shop and then they delivered the car back to my driveway. I will always recommend Susan and her staff.”

    Pat E

    Mar 25, 2016 – Lockport, IL

    “Paul is an asset to the organization always tells me the right stuff if it is truly needed immediately or in the future. HIGHLY knowledgeable individual ”

    Mik Ebner E

    Jan 16, 2016 – Crest Hill, IL

    “I have been a customer at Lockport Tuffy for over 7 years and have always had a very good experience. The staff are courteous and friendly, punctual and cognizant of my time, and honest, which is important to me when it comes to an auto repair business.”

    Patrick B

    Nov 01, 2015 – Lockport, IL

    “What a great experience! From the free loaner car to the honesty about what was needed and not needed, to the free year of roadside assistance. They called around and found the least expensive place to purchase the part. So happy I randomly picked them when my car broke down.”

    Ronald K

    Oct 21, 2015 – Lockport, IL

    “Paul is a super Guy. He helped me out with lots of work on my car. Also saved me money.”

    Judy M

    Sep 30, 2015 – Lockport, IL

    “Very happy with service and waiting time. I never have to worry.very good”

    bonnie f

    Jul 31, 2015 – lockport, IL

    “Outstanding customer service. Honest, straightforward - - always give you answers to your questions, solutions to your cars problems, unlike some dealerships that fabricate problems. Always a pleasure to do business with them. Great owners & staff. Thanks Susan & Chris for todays service.”

    Paul W

    Oct 29, 2014 – Aurora, IL

    “I just wanted to say that Sue, Paul and crew are wonderful to work with. We have had them work on four different vehicles, and in every case they have been quick, honest and very fair. I do not know if you could find a better place to bring your vehicle. ”

    Aaron M

    Oct 27, 2014 – Lockport, IL

    “Have been coming to Tuffy for a long time. I like the personalized service. They know me when I arrive! I trust them to take care of my car and keep me safe.”

    Kathleen K

    Oct 13, 2014 – Lockport, IL

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