Back to all

What You Need to Know from Your Tuffy Tire & Auto Service Center Lockport Service Advisor

August 28, 2022

Lockport drivers may feel intimidated when they take their vehicles to a service center. They have questions but aren't sure how to ask. They don't want to feel embarrassed about their lack of knowledge. They don't want to make the service technician feel that they don't trust him.

If your service advisor at Tuffy Tire & Auto Service Center Lockport uses a term you don't understand, just ask him to explain. Remember, they are the auto service experts. If they came to your place of work, they probably wouldn't understand the jargon, either. When you take your vehicle in to be serviced, make sure you understand the financial issues up front. Ask about payment policies, warranties and, of course, the cost of the work being done.

It helps to understand basic services your vehicle needs. Know the difference between a quick check-up and a thorough inspection, which you are getting and which you are asking for. Understand that diagnosing a problem takes time, and time isn't free. If you have concerns about cost, negotiate your limits before service is done. Don't be afraid to ask your service advisor for auto advice on how to keep your vehicle on the road within your budget. He can help you prioritize your vehicle's needs. Some repairs are for the safety and future health of your vehicle. Others can wait. Your Tuffy Tire & Auto Service Center Lockport service advisor can help you set up a plan to get all the work done as you can afford it.

It may be tempting for Lockport drivers to save money with budget parts. Your service advisor can help you to sort through the options to work within your budget. High-quality parts are always preferable for any auto repair. Your service advisor will make sure the parts used won't compromise the safety of your vehicle.

Don't leave your Lockport service center without your paperwork, either. Ask about warranties for parts and labor. You may need these for claims or if there is a problem in the future. Get detailed explanations of the work done on your vehicle. These records will help you keep track of repairs, service and warranties.

Those records may also help close a deal when it comes time to sell your vehicle. After all, the biggest concern most people in Lockport have when buying a used vehicle is that they are inheriting someone else's problems.

Records of repairs and service are a good picture of your vehicle's condition and performance and what problems a new owner can expect. People are always happier to purchase a vehicle they know has been well-maintained. Whenever we climb into a vehicle, we are entrusting our health and safety to it. Perhaps it's time to take our vehicles' health a little more seriously. Open up; ask and learn.

Tuffy Tire & Auto Service Center Lockport
600 E 9th Street
Lockport, Illinois 60441
815-838-3700

 

More articles from Tuffy Lockport

U and your U-Joints (Lubricate U-Joints)

June 9, 2025

If your vehicles power goes to the rear wheels, then you have something called U-joints in the drivetrain. U-joints are connectors that allow the rotating power from your vehicles engine to deliver its power through a driveshaft to make the rear wheels rotate. You need U-joints because the surfa... More

Don't be Fuelish (Signs Fuel Pump is Failing)

June 2, 2025

A driver of a large SUV loaded with equipment was heading on a 7-hour work trip when he stopped at a gas station to refuel. When he went to restart his SUV, it turned over but wouldn't catch. Try as he might, he was never able to get it started again. Of course there are many things that can c... More

When it Comes to Air Filters, Change is Good (Clogged Air Filter)

May 25, 2025

Engine air filters may not seem like a big deal, but when theyre clogged up with dirt, dust, and insects, your engine could wind up choking for air and not delivering you the power and performance it was designed to give. There are actually a couple of air filters in your vehicle. One filters th... More